{"id":8662,"date":"2025-08-07T09:52:05","date_gmt":"2025-08-07T07:52:05","guid":{"rendered":"https:\/\/www.refresh.valeriebarkowski.com\/terms-and-sales-conditions\/"},"modified":"2026-10-09T14:11:07","modified_gmt":"2026-10-09T12:11:07","slug":"terms-and-sales-conditions","status":"publish","type":"page","link":"https:\/\/www.valeriebarkowski.com\/en\/terms-and-sales-conditions\/","title":{"rendered":"Terms and Conditions of Sale"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8662\" class=\"elementor elementor-8662 elementor-3141\" wpc-filter-elementor-widget=\"1\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa00b92 e-flex e-con-boxed e-con e-parent\" data-id=\"fa00b92\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8ef58e8 elementor-widget elementor-widget-text-editor\" data-id=\"8ef58e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Terms and Conditions of Sale<\/h2>\n<p><strong>Last updated: 6 August 2025<\/strong><\/p>\n<p>Company: EGGS SRL, 231 Avenue Louise, 1050 Brussels \u2013 Belgium<br\/>Contact: <a href=\"mailto:sales@valeriebarkowski.com\">sales@valeriebarkowski.com<\/a><br\/>Carrier: DHL<br\/>Applicable law: Belgian law<\/p>\n<p>The e-shop and the website <a href=\"http:\/\/www.valeriebarkowski.com\/en\/\" target=\"_blank\" rel=\"noopener\">valeriebarkowski.com<\/a> are exclusively published and operated by the company Eggs SRL (Brussels, Belgium), under a commercial operating license granted by Val\u00e9rie Barkowski, exclusive holder of all intellectual property and copyright rights over her creations, models, and archives since 1996.<\/p>\n<h2>1. Scope of application<\/h2>\n<p>These Terms and Conditions of Sale apply to all sales concluded between EGGS SRL (hereinafter &#8220;the Seller&#8221;) and any non-professional natural person (hereinafter &#8220;the Customer&#8221;) via the websites <a href=\"https:\/\/www.valeriebarkowski.com\/en\/\">www.valeriebarkowski.com<\/a> or <a href=\"https:\/\/www.valeriebarkowski.shop\" target=\"_blank\" rel=\"noopener\">www.valeriebarkowski.shop<\/a>.<\/p>\n<p>Purchasing on these sites implies unreserved acceptance of these terms. The products are intended solely for consumers with the legal capacity to enter into a contract. <\/p>\n<h2>2. Products<\/h2>\n<p>The items offered are handmade using artisanal processes. Slight variations in size, color, or finish may occur and shall not constitute a defect. <\/p>\n<p>Photographs and descriptions are as accurate as possible, but minor differences may exist depending on screen settings or lighting.<\/p>\n<h2>3. Orders<\/h2>\n<p>Orders are placed online from the available collections. Once the order is validated and paid for, a confirmation email is sent within 48 business hours. <\/p>\n<p>The Seller reserves the right to cancel an order in the event that an item is unavailable. In such cases, the Customer will be informed as soon as possible. <\/p>\n<h2>4. Price and payment<\/h2>\n<p>Prices are expressed in euros, inclusive of all taxes. Delivery costs and any customs duties are the responsibility of the Customer. <\/p>\n<p>Payment is made online, securely, by credit card (Visa, Mastercard, Maestro) or PayPal. Payment is due immediately at the time of ordering. <\/p>\n<h2>5. Delivery<\/h2>\n<p>Products are shipped from Morocco via DHL, then delivered to the shipping address. The estimated timeframe is 3 to 4 weeks from the date of the order. <\/p>\n<p>Delivery costs are calculated at the time of the order. In the event of a specific request (special packaging or transport), a supplementary quote may be provided. <\/p>\n<p>The Customer is required to check the package upon receipt and to immediately notify the carrier, in writing, of any apparent damage. After a period of 3 working days, no claim will be admissible. <\/p>\n<h2>6. Withdrawal and returns<\/h2>\n<h3>Right of withdrawal<\/h3>\n<p>The Customer has a legal period of 7 days from receipt to request an exchange or a refund, provided that the item:<\/p>\n<ul>\n<li aria-level=\"1\">has not been used,<\/li>\n<li aria-level=\"1\">is returned in its original packaging, in perfect condition,<\/li>\n<li aria-level=\"1\">is accompanied by the purchase invoice and a return form to be requested from: <a href=\"mailto:sales@valeriebarkowski.com\">sales@valeriebarkowski.com<\/a>.<\/li>\n<\/ul>\n<p>Return shipping costs are the responsibility of the Customer.<\/p>\n<h3>Exception \u2013 Custom-made products<\/h3>\n<p>Custom-made or personalized items are neither returned nor exchanged, in accordance with Article VI.53 of the Belgian Code of Economic Law. All custom orders are final. If a modification is requested before shipping, fees may be retained.  <\/p>\n<h2>7. Transfer of ownership<\/h2>\n<p>Ownership of the products is transferred to the Customer upon full receipt of payment. Risks related to transport are assumed by the Customer upon handover to the carrier. <\/p>\n<h2>8. Liability and warranties<\/h2>\n<p>The Seller undertakes to deliver products that comply with Belgian legislation. The Seller cannot be held liable for non-compliant use or legal incompatibility in another country. <\/p>\n<p>Products benefit from the legal warranty against hidden defects. Any request must be sent in writing and accompanied by supporting documents. <\/p>\n<p>The Seller shall not be held liable in the event of force majeure or events beyond its control (transport delays, strikes, customs blockages, etc.).<\/p>\n<h2>9. Personal data<\/h2>\n<p>Data collected during the order process is treated in accordance with the General Data Protection Regulation (GDPR). It is only used to ensure the processing and delivery of orders. <\/p>\n<p>You may exercise your rights of access, rectification, or opposition by writing to:<br\/>EGGS SRL \u2013 231 Avenue Louise, 1050 Brussels \u2013 Belgium<br\/>or by email to: <a href=\"mailto:sales@valeriebarkowski.com\">sales@valeriebarkowski.com<\/a><\/p>\n<h2>10. Intellectual property<\/h2>\n<p>All elements present on the sites (texts, images, drawings, logos, graphic charter, etc.) are the exclusive property of Val\u00e9rie Barkowski. Any reproduction, even partial, without written authorization is prohibited. <\/p>\n<h2>11. Applicable law and jurisdiction<\/h2>\n<p>These General Conditions are governed by Belgian law. Any dispute will be submitted to the competent courts of Brussels, even in the event of multiple defendants or third-party proceedings. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions of Sale Last updated: 6 August 2025 Company: EGGS SRL, 231 Avenue Louise, 1050 Brussels \u2013 BelgiumContact: sales@valeriebarkowski.comCarrier: DHLApplicable law: Belgian law The e-shop and the website valeriebarkowski.com are exclusively published and operated by the company Eggs SRL (Brussels, Belgium), under a commercial operating license granted by Val\u00e9rie Barkowski, exclusive holder of &hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-8662","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.valeriebarkowski.com\/en\/wp-json\/wp\/v2\/pages\/8662","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.valeriebarkowski.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.valeriebarkowski.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.valeriebarkowski.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.valeriebarkowski.com\/en\/wp-json\/wp\/v2\/comments?post=8662"}],"version-history":[{"count":7,"href":"https:\/\/www.valeriebarkowski.com\/en\/wp-json\/wp\/v2\/pages\/8662\/revisions"}],"predecessor-version":[{"id":18092,"href":"https:\/\/www.valeriebarkowski.com\/en\/wp-json\/wp\/v2\/pages\/8662\/revisions\/18092"}],"wp:attachment":[{"href":"https:\/\/www.valeriebarkowski.com\/en\/wp-json\/wp\/v2\/media?parent=8662"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}